O365/M365 administrator

Job Description

The O365/M365 Administrator manages and supports Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, Intune and identity-related tools. Requirements typically include practical experience administering Microsoft 365, Azure Active Directory or Microsoft Entra ID, user and licence management, security controls, migration support and troubleshooting. Familiarity with PowerShell, Microsoft security and compliance features, backup practices and ITIL-based service management is valuable. The successful candidate is expected to provide reliable technical support, monitor service performance, resolve incidents efficiently and maintain clear documentation. Strong communication skills, customer focus and the ability to work within a global delivery team are important. Microsoft certifications such as MS-102, AZ-104 or related credentials may be advantageous.

Company Info

Capgemini is a global business and technology services company headquartered in France, operating in more than 50 countries. It helps organisations modernise their technology, improve business processes and develop digital products through consulting, cloud services, engineering, data and artificial intelligence, cybersecurity and managed services. Capgemini works with clients across sectors such as financial services, manufacturing, telecommunications, retail, healthcare and the public sector. Its Malaysian operations support regional and international customers through technology delivery, application services, infrastructure management and business process expertise. Employees generally work in collaborative, multicultural teams and may support projects spanning several countries and time zones. The company also invests in professional development, certifications and emerging technologies, although the precise benefits, working arrangements and career progression depend on the position, business unit and employment contract.

Destination Guide

Malaysia offers technology opportunities in Kuala Lumpur, Cyberjaya, Penang and Johor, with demand for cloud administrators, cybersecurity specialists, software engineers, service managers and enterprise-platform professionals. Kuala Lumpur provides the broadest employment market, international schools, modern transport and varied housing, while Penang combines a strong technology sector with a more relaxed coastal lifestyle. Malaysia is culturally diverse, with Malay, Chinese, Indian and international communities, and English is widely used in professional settings. Living costs are generally lower than in Singapore or many Western cities, though central Kuala Lumpur rents can be significant. Foreign professionals normally need an employer-sponsored Employment Pass, and the company typically handles the application. Candidates should confirm salary, medical cover, relocation assistance and remote-work terms before accepting. Penang and Langkawi are popular island destinations, but most corporate technology roles are based on the mainland or in urban business centres.