The Salesforce Junior Business Analyst supports the analysis, documentation and improvement of business processes delivered through Salesforce solutions. Typical requirements include a degree in business, information technology or a related field, strong analytical and communication skills, and the ability to gather requirements, prepare process documentation and work with stakeholders. Familiarity with Salesforce, CRM concepts, Agile delivery, user acceptance testing and tools such as Excel or Jira is advantageous. The candidate is expected to learn quickly, translate business needs into clear functional requirements, collaborate with technical teams and contribute reliably to project delivery. Client-facing experience, attention to detail and a willingness to work in a consulting environment are also valued.
Capgemini is a global technology services and consulting company headquartered in France, with operations across more than 50 countries. It helps organizations use technology to improve operations, develop digital products and modernize business platforms. Its services include cloud computing, data and artificial intelligence, cybersecurity, enterprise applications, engineering, digital transformation and business consulting. Capgemini works with clients in industries such as financial services, manufacturing, telecommunications, retail, healthcare and the public sector. In Malaysia, the company supports regional and international delivery projects, providing opportunities to work with diverse teams, enterprise technologies and global clients. Its working environment generally emphasizes collaboration, professional development, structured delivery methods and continuous learning.
Malaysia offers technology and consulting opportunities mainly in Kuala Lumpur, Petaling Jaya, Penang and Johor, with additional roles in delivery centers and shared-service operations. Kuala Lumpur is the main business hub, while Penang combines a strong technology sector with a more relaxed island lifestyle. Malaysia is culturally diverse, with Malay, Chinese, Indian and international communities, and English is widely used in professional workplaces. Living costs are moderate compared with many global cities, public transport is strongest in the Klang Valley, and food, beaches and nature are major lifestyle attractions. Popular island destinations include Penang, Langkawi, Tioman and parts of Sabah and Sarawak. Foreign professionals normally need employer sponsorship for an Employment Pass, and the company typically manages the application. Candidates should confirm eligibility, salary thresholds and relocation support before accepting an offer.
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