The D365 CRM Project Manager is expected to lead Microsoft Dynamics 365 CRM implementation and transformation projects from planning through delivery. Requirements typically include proven project management experience, familiarity with Dynamics 365 or CRM platforms, strong stakeholder and vendor management skills, and practical knowledge of Agile, Scrum, or hybrid delivery methods. Experience managing budgets, timelines, risks, testing, change requests, and executive reporting is valuable. Candidates should communicate confidently with business and technical teams, understand CRM processes such as sales and customer service, and be comfortable working in a consulting environment. Relevant certifications such as PRINCE2, PMP, Scrum, or Microsoft Dynamics credentials may be advantageous.
Capgemini is a global business and technology services company headquartered in France, operating in more than 50 countries. It helps organizations design, implement, and manage digital solutions across consulting, cloud, data, artificial intelligence, cybersecurity, engineering, enterprise applications, and business operations. Capgemini works with clients in industries including financial services, manufacturing, telecommunications, retail, healthcare, and the public sector. Its workforce includes consultants, engineers, developers, project managers, and technology specialists. In Malaysia, the company supports regional and international clients through delivery centers and consulting teams, with work commonly involving SAP, Microsoft platforms, cloud modernization, digital transformation, and managed services. The organization generally offers structured career development, international collaboration, professional training, and opportunities to work on large-scale transformation programs.
Malaysia offers strong opportunities in Kuala Lumpur, Penang, Johor, and other technology hubs, particularly in consulting, shared services, software, cloud, finance, manufacturing, and project management. Penang is known for its technology and electronics sector, while Langkawi and other islands are more focused on tourism and hospitality. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in professional settings. The lifestyle combines modern cities, affordable food, tropical weather, beaches, and excellent public transport in major urban areas. Foreign professionals usually need an employment pass sponsored by their employer; the company normally handles the application and supporting documentation. Candidates should confirm visa eligibility, health coverage, taxation, housing, and relocation assistance before accepting an offer. Kuala Lumpur is generally the easiest base for international corporate careers.
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