The D365 CRM Business/Systems Analyst translates business needs into effective Microsoft Dynamics 365 CRM solutions. Requirements typically include experience with D365 Customer Engagement, CRM processes, requirements gathering, business process mapping, functional design, system configuration, testing, documentation and user training. Familiarity with Agile delivery, stakeholder management, data migration, integrations and Microsoft Power Platform is valuable. The candidate is expected to work closely with business users, developers and project managers, clarify requirements, identify process improvements and support implementation through to deployment. Strong analytical, communication and problem-solving skills are essential, along with the ability to work collaboratively in a consulting environment and manage priorities across multiple client engagements.
Capgemini is a global consulting, technology services and digital transformation company headquartered in France. It helps organizations modernize their technology, improve operations and create new digital products and services. Its work spans cloud, data and artificial intelligence, cybersecurity, enterprise applications, engineering, customer experience and business consulting. Capgemini works with clients across industries including financial services, manufacturing, telecommunications, retail, healthcare and the public sector. In Malaysia, the company supports regional and international clients through consulting, systems integration, application services and technology delivery teams. Employees commonly work in multidisciplinary, multicultural environments and may contribute to large-scale transformation programs involving platforms such as Microsoft Dynamics 365, SAP, cloud services and other enterprise technologies. The company generally offers opportunities for professional development, certification and progression across technical, consulting and management career paths.
Malaysia offers varied career opportunities in Kuala Lumpur, Penang, Johor, Sabah and Sarawak, particularly in technology, shared services, consulting, finance, manufacturing and digital operations. Kuala Lumpur is the main corporate hub, while Penang is known for electronics and engineering; Langkawi, Sabah and Sarawak provide a slower pace and strong tourism or natural-resource economies. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in business. Living costs are moderate, though central Kuala Lumpur housing can be expensive. Food, public transport and healthcare are generally accessible. Foreign professionals usually need an employment pass sponsored by their employer, with approval requirements depending on salary, role and qualifications. Employers normally handle the application process. New arrivals should check current immigration rules, secure accommodation near work and consider medical insurance, banking and transport before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...