The D365 CRM Technical Architect designs and leads Microsoft Dynamics 365 Customer Relationship Management solutions, translating business needs into secure, scalable technical architectures. Requirements typically include strong experience with Dynamics 365, Dataverse, Power Platform, CRM integrations, APIs, Azure services, solution design, and technical documentation. Familiarity with C#, JavaScript, SQL, Agile delivery, and enterprise architecture is valuable. The candidate is expected to guide developers, assess technical risks, support estimates and proposals, oversee integrations, and work closely with clients and functional consultants. Strong communication, stakeholder management, problem-solving skills, and the ability to deliver quality solutions within deadlines are essential.
Capgemini is a global consulting, technology services, and digital transformation company headquartered in France. It helps organizations modernize their technology, improve customer and employee experiences, manage cloud and data platforms, and adopt emerging technologies. Its services cover strategy, consulting, engineering, applications, infrastructure, cybersecurity, and business process transformation. Capgemini works with clients across industries including financial services, manufacturing, telecommunications, retail, healthcare, and the public sector. In Malaysia, the company supports regional and international customers through delivery centers and consulting teams. Employees may work on large-scale enterprise programs involving cloud, ERP, CRM, analytics, automation, and software engineering. The organization generally offers structured career development, international collaboration, professional training, and opportunities to work with major technology platforms such as Microsoft Dynamics 365.
Malaysia offers technology opportunities in Kuala Lumpur, Cyberjaya, Penang, Johor, and East Malaysia, with demand for cloud, ERP, CRM, cybersecurity, software engineering, and consulting professionals. Penang is known for its technology and manufacturing ecosystem, while Langkawi offers a quieter island lifestyle and Kuala Lumpur provides the strongest corporate job market. Malaysian culture is multicultural, combining Malay, Chinese, Indian, and indigenous traditions, with English widely used in business. Living costs are moderate compared with many global technology hubs, though central Kuala Lumpur housing is more expensive. Foreign professionals normally need an employer-sponsored Employment Pass, and the company must meet immigration and salary requirements. Candidates should confirm sponsorship, relocation support, tax treatment, healthcare, and dependent-pass options before accepting an offer. Transport, food, healthcare, and internet access are generally convenient in major cities.
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