This role focuses on helping clients use data to improve customer experience, business performance and digital strategy. Typical requirements include a degree in business, data, marketing, technology or a related field; experience in consulting, customer experience, data strategy, CRM or digital transformation; and the ability to translate business needs into practical recommendations. Candidates should be comfortable analyzing customer and business data, preparing presentations, facilitating workshops and communicating with senior stakeholders. Strong French and English communication skills may be valuable, along with knowledge of analytics, customer journey mapping, marketing technology or platforms such as SAP. The successful candidate is expected to be commercially aware, structured, collaborative, adaptable and willing to travel or work across multicultural client teams.
Capgemini is a global business and technology transformation company headquartered in France. It helps organizations design and implement digital strategies, cloud platforms, data and artificial intelligence solutions, enterprise applications, cybersecurity programs and customer experience improvements. The company serves clients across industries including financial services, manufacturing, retail, telecommunications, healthcare and the public sector. Capgemini combines consulting, technology delivery, engineering and managed services, with a large international workforce operating across many countries. Its work commonly involves modernizing legacy systems, improving operational efficiency and creating more personalized digital products and services. In Malaysia, opportunities may involve regional delivery centers, consulting engagements and collaboration with international teams. Employees typically work in a structured, project-based environment where client communication, continuous learning, teamwork and adaptability are important.
Malaysia offers opportunities in consulting, technology, shared services, finance, engineering, tourism and digital commerce, especially around Kuala Lumpur, Penang, Johor and Cyberjaya. Penang is known for its technology sector, multicultural heritage and relaxed island lifestyle, while Langkawi offers beaches and a slower pace but fewer corporate jobs. Malaysian culture blends Malay, Chinese, Indian and Indigenous traditions, with excellent food, festivals and generally welcoming communities. Living costs are moderate by international standards, though central Kuala Lumpur and popular island areas are more expensive. English is widely used in business, while Malay is the official language. Foreign employees generally need an employer-sponsored Employment Pass, and the hiring company normally manages the application. Dependants may require separate passes. Before relocating, candidates should confirm sponsorship, healthcare, tax treatment, housing and work location. Malaysia has warm weather year-round, good transport in major cities and easy regional travel.
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