The IT Business Analyst is expected to connect business needs with practical technology solutions, particularly in SAP, cloud, or enterprise environments. Responsibilities may include gathering and documenting requirements, analyzing business processes, preparing functional specifications, supporting solution design, coordinating with technical teams, and assisting with testing and implementation. Candidates should typically have experience in business analysis, requirements management, stakeholder communication, and process improvement. Familiarity with SAP, SAP BTP, cloud platforms, Agile delivery, and tools such as Jira or Confluence is advantageous. Strong analytical, organizational, presentation, and communication skills are important, along with the ability to work with international teams and explain technical topics clearly to non-technical stakeholders.
Capgemini is a global business and technology services company headquartered in France, with operations across many countries. It helps organizations modernize their technology, improve business processes, adopt cloud platforms, develop digital products, and use data and artificial intelligence more effectively. Its services include consulting, systems integration, software and application development, engineering, cybersecurity, infrastructure, and managed services. Capgemini works with clients in industries such as financial services, manufacturing, retail, telecommunications, energy, and the public sector. In Malaysia, the company provides opportunities across consulting, enterprise applications, cloud, data, software engineering, project delivery, and business analysis. Employees commonly work in multidisciplinary and international teams, supporting large-scale transformation programs and enterprise technology implementations.
Malaysia offers technology and consulting opportunities mainly in Kuala Lumpur, Cyberjaya, Penang, and Johor, while islands such as Langkawi, Penang, and parts of Sabah and Sarawak provide popular lifestyle and travel options. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in professional workplaces. Urban living provides modern transport, shopping, healthcare, and varied food, while island life is slower and more tourism-focused. Foreign professionals generally need an employer-sponsored Employment Pass arranged through the company before starting work; requirements depend on salary, qualifications, and role. Relocating employees should review tax, healthcare, housing, school, and dependent-pass rules. Kuala Lumpur is usually the strongest base for corporate technology careers, with Penang offering a growing technology ecosystem and a more relaxed lifestyle.
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