This senior customer financial services role supports customers with billing, payments, account queries, credit matters and financial documentation, while communicating in Thai and English. Requirements typically include relevant customer service, billing, accounts receivable or finance experience, strong communication skills, sound computer literacy and attention to detail. Experience with Microsoft Office and financial or customer relationship systems is advantageous. The successful candidate is expected to resolve enquiries professionally, maintain accurate records, meet service and productivity targets, protect confidential information and work effectively with internal teams. A customer-focused attitude, reliability, problem-solving ability and willingness to follow FedEx policies and compliance procedures are important.
Federal Express Corporation, commonly known as FedEx, is a global transportation, logistics and express delivery company serving customers in more than 220 countries and territories. Its services include express parcel delivery, freight transportation, customs support, e-commerce logistics and supply-chain solutions. In the Asia-Pacific, Middle East and Africa region, FedEx connects businesses and consumers through international and domestic shipping networks supported by aircraft, vehicles, distribution facilities and digital technology. Customer financial services teams help manage billing, payments, account support and financial interactions with customers. FedEx is known for its large international workforce, operational scale and emphasis on customer service, safety, compliance and reliability. Roles in Australia may provide opportunities to work with multinational customers and teams across the region.
Australia is a large island country with job opportunities in logistics, transport, healthcare, technology, construction, finance, hospitality and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth and Adelaide, while regional areas may offer opportunities in agriculture, mining, tourism and healthcare. Australian workplace culture is generally direct, practical, inclusive and focused on safety, punctuality and work-life balance. Lifestyle options range from busy cities and multicultural communities to beaches, outdoor activities and quieter regional living, although housing and transport costs can be high. Most overseas workers need an appropriate visa, such as an employer-sponsored, skilled, graduate or working holiday visa; conditions vary by occupation and nationality. Applicants should check current requirements with the Australian Department of Home Affairs. Relocation planning should include accommodation, healthcare, tax, banking, transport and proof of English ability where required.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...