The role typically involves designing, configuring, integrating and supporting Microsoft Dynamics CRM solutions for business users. Requirements usually include experience with Dynamics 365/CRM, Microsoft Power Platform, Dataverse, workflows, APIs and CRM customization. Familiarity with JavaScript, C#, SQL, Azure services and Agile delivery is advantageous. Candidates should be comfortable gathering requirements, translating business needs into technical solutions, preparing documentation, testing changes and providing user support. Capgemini would expect strong analytical and communication skills, client-facing confidence, teamwork and the ability to manage competing priorities. Relevant Microsoft certifications and consulting experience are valuable.
Capgemini is a global business and technology services company headquartered in France, operating across consulting, technology services, engineering and digital transformation. It helps organizations modernize applications, adopt cloud platforms, improve customer experiences and use data and artificial intelligence more effectively. Capgemini works with clients in industries including financial services, manufacturing, telecommunications, retail, healthcare and the public sector. Its teams commonly deliver enterprise platforms such as Microsoft Dynamics, SAP and Salesforce, alongside cybersecurity, cloud, software engineering and managed services. In Malaysia, the company provides opportunities for technology consultants, developers, analysts, project professionals and support specialists. Employees may work with regional or international clients, often in multicultural teams and hybrid delivery environments.
Malaysia offers technology opportunities mainly in Kuala Lumpur and Selangor, with additional roles in Penang, Johor and island destinations such as Langkawi and parts of Sabah and Sarawak. The country has a multicultural society shaped by Malay, Chinese, Indian and indigenous traditions, with English widely used in professional settings. Living costs are generally moderate, although Kuala Lumpur is more expensive than smaller cities. Malaysia provides convenient public transport, diverse food, beaches, rainforests and a warm tropical climate. Foreign professionals normally need employer sponsorship for an Employment Pass, and the company usually manages the application. Requirements can include a valid passport, qualifications, an employment contract and approval from Malaysian authorities. Before relocating, confirm salary, housing, healthcare, tax, schooling and remote-work arrangements. Island living can be attractive but may offer fewer specialized technology roles and less reliable connectivity.
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