The Senior IT Business Analyst is expected to understand business needs, translate them into clear functional and technical requirements, and support the delivery of IT or SAP-related solutions. Typical responsibilities include stakeholder interviews, process analysis, requirements documentation, user-story or specification writing, solution validation, testing support, and coordination between business users and technical teams. Candidates should have several years of business analysis experience, strong knowledge of IT delivery methods, excellent communication and facilitation skills, and the ability to manage stakeholders across different functions. Experience with SAP, SAP BTP, enterprise applications, Agile delivery, and business process improvement would be valuable. Analytical thinking, structured problem-solving, and professional English communication are also important.
Capgemini is a global business and technology services company headquartered in France, with operations across more than 50 countries. It helps organizations transform their businesses through consulting, digital engineering, cloud services, data and artificial intelligence, cybersecurity, software development, and managed IT services. Capgemini works with clients in industries including financial services, manufacturing, telecommunications, retail, healthcare, and the public sector. Its teams commonly support enterprise platforms such as SAP, Microsoft, and Salesforce, as well as cloud migration and digital product initiatives. In Malaysia, Capgemini provides technology consulting, application services, business process support, and delivery capabilities for regional and international clients. The company offers structured career development, opportunities to work with multinational teams, and exposure to large-scale transformation programs.
Malaysia offers varied opportunities in technology, shared services, consulting, finance, manufacturing, tourism, and digital commerce. Kuala Lumpur and nearby Selangor are the main employment hubs, while Penang is strong in technology and electronics, Johor supports manufacturing and logistics, and Sabah and Sarawak offer growing opportunities in energy, tourism, and services. Island living is especially attractive in Penang and Langkawi, although specialist corporate roles are more concentrated on the mainland. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in professional workplaces. The lifestyle is generally affordable, with excellent food, warm weather, and good transport in major cities. Foreign professionals typically require an Employment Pass sponsored by their employer. Relocating usually involves an employment contract, immigration approval, medical checks, accommodation planning, and health insurance.
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