This role involves developing and configuring ServiceNow solutions using Agile delivery practices. Candidates are generally expected to have experience with ServiceNow development, JavaScript, workflows, business rules, integrations, and platform customization. Familiarity with Scrum ceremonies, sprint planning, user stories, testing, documentation, and IT service management processes such as Incident, Change, and Service Request Management is valuable. The successful candidate should be comfortable working with clients, business analysts, testers, and delivery teams, while translating requirements into reliable and maintainable solutions. Strong communication, problem-solving, teamwork, and a willingness to learn new ServiceNow capabilities are important. Relevant ServiceNow certifications, such as Certified System Administrator or Certified Application Developer, would be advantageous.
Capgemini is a global consulting, technology services, and digital transformation company headquartered in France. It helps organizations modernize their technology, improve business operations, manage cloud and enterprise platforms, and develop digital products. Its services cover consulting, applications, engineering, cloud, data, artificial intelligence, cybersecurity, and managed services. Capgemini works with clients across industries including financial services, manufacturing, telecommunications, retail, healthcare, and the public sector. The company has a large international workforce and provides opportunities to work on multinational projects using platforms such as ServiceNow, SAP, Salesforce, and cloud technologies. In Malaysia, Capgemini supports regional and global delivery operations, offering roles for technology professionals, consultants, developers, analysts, and project specialists.
Malaysia offers varied opportunities for technology professionals, particularly in Kuala Lumpur, Penang, Johor, and Cyberjaya. Penang is popular for its technology, electronics, and relaxed island lifestyle, while Langkawi is quieter and well known for beaches and nature. Sabah and Sarawak on Borneo offer distinctive cultures, outdoor activities, and growing business communities. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in professional settings. Living costs are generally moderate, with Kuala Lumpur being more expensive than smaller cities or island destinations. Employment usually requires an employer-sponsored Employment Pass, and the company normally handles the application. Candidates should confirm salary, relocation support, taxation, healthcare, and remote-work arrangements before moving. Good public transport, diverse food, warm weather, and accessible regional travel make Malaysia attractive for international workers.
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