The Senior NOC Core CS Engineer / Technical Lead is responsible for monitoring, maintaining and troubleshooting core network or communications services in a 24/7 Network Operations Centre. Requirements typically include strong experience in network operations, incident and problem management, fault diagnosis, service assurance, and ITIL-based processes. Knowledge of telecom core systems, IP networking, Linux, monitoring tools and vendor platforms is valuable. The successful candidate should be comfortable leading technical investigations, coordinating major incidents, mentoring engineers and communicating clearly with customers and internal teams. Shift work, on-call support and a strong focus on service availability, documentation, security and continuous improvement are likely expectations.
Capgemini is a global business and technology transformation company headquartered in France, with operations across more than 50 countries. It provides consulting, technology services, engineering, cloud, data, artificial intelligence, cybersecurity and managed services to clients in industries such as telecommunications, financial services, manufacturing, retail and the public sector. Capgemini helps organizations modernize technology platforms, improve operational performance and create digital products and services. Its Malaysian operations support regional and international clients through delivery centres, consulting teams and technical specialists. Employees may work with global teams and enterprise-scale environments, often using structured delivery methods, automation and cloud-based technologies. The company generally offers opportunities for professional development, certifications and exposure to multinational projects.
Malaysia offers strong technology and telecommunications opportunities, especially in Kuala Lumpur, Cyberjaya and Penang. NOC, cloud, infrastructure and managed-services professionals can find roles with global consultancies, telecom operators, banks and technology companies. The country has a multicultural society, excellent food, relatively affordable living costs and good regional air connections. Kuala Lumpur provides the broadest career market and urban lifestyle, while Penang offers a more relaxed island setting with a growing technology sector. Langkawi, Tioman and parts of Sabah and Sarawak are popular for beaches and outdoor activities, although they have fewer specialist technology jobs. Employment normally requires an employer-sponsored Employment Pass, with the company handling much of the application process. Candidates should confirm eligibility, salary thresholds and current immigration rules before relocating. English is widely used in professional workplaces, while learning basic Malay can help with daily life.
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