The Associate C2C Collections Process Expert supports customer-to-cash and accounts-receivable processes, with a focus on collections, dispute handling, payment follow-up, process improvement and ERP or SAP-related activities. Candidates are generally expected to have a degree in finance, accounting, business or information systems, together with relevant experience in collections, order-to-cash operations or SAP environments. Familiarity with SAP S/4HANA, SAP BTP or related tools is beneficial. The role requires analytical thinking, attention to detail, good English communication, strong Excel skills and the ability to work with finance teams, clients and technology specialists. The successful candidate should be comfortable documenting processes, investigating issues, supporting implementations and working in a shared-services or consulting environment.
Capgemini is a global business and technology services company headquartered in France. It helps organizations modernize their operations through consulting, technology implementation, cloud services, data and artificial intelligence, engineering, cybersecurity and business process services. The company works with clients across industries including financial services, manufacturing, telecommunications, healthcare, retail and the public sector. Capgemini is also a major SAP partner, supporting enterprise-resource-planning implementations, process transformation and ongoing application services. Its Malaysian operations provide opportunities in technology delivery, consulting, shared services, finance transformation and managed services. Employees typically work in international, collaborative teams and may support regional or global clients. Career development, structured training and exposure to large transformation programs are common features, although specific benefits and working arrangements vary by position and location.
Malaysia offers opportunities in shared services, finance operations, SAP consulting, software, engineering, digital transformation and customer support. Kuala Lumpur and nearby Selangor are the main corporate hubs, while Penang is known for technology and manufacturing, and Johor supports regional business and logistics. Langkawi, Penang Island and parts of Sabah and Sarawak provide a more relaxed island or coastal lifestyle, although most professional roles are based on the mainland or in major cities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in business. Living costs are moderate compared with many international technology hubs. Foreign employees normally need employer sponsorship for an Employment Pass, with approval and eligibility depending on salary, qualifications and role. Candidates should confirm visa support, tax obligations, healthcare coverage and relocation assistance before accepting an offer.
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