The Information Technology Manager oversees hotel technology operations, including systems, networks, cybersecurity, hardware, software, user support, and technology projects. Candidates typically need a degree or diploma in information technology, computer science, or a related field, along with several years of IT experience, preferably in hospitality. Experience with property-management systems, point-of-sale systems, Microsoft environments, networking, vendor management, and information security is valuable. The role requires strong leadership, communication, problem-solving, and budgeting skills. The successful candidate is expected to maintain reliable technology services, protect company and guest data, support colleagues promptly, manage suppliers, implement improvements, and ensure compliance with Shangri-La standards and local regulations.
Shangri-La Group is a major Asian hospitality company operating luxury hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Founded in Singapore, the group is known for its service culture, high-quality accommodation, dining, wellness facilities, and distinctive guest experiences. In the Philippines, Shangri-La operates well-established properties in locations such as Makati, Bonifacio Global City, Cebu, and Boracay. Employees generally work in a multicultural environment with structured operational standards, training opportunities, and strong emphasis on hospitality, guest satisfaction, integrity, and teamwork. An Information Technology Manager supports the property’s daily operations by ensuring that business systems, communications, cybersecurity, and technology services remain secure, reliable, and aligned with the hotel’s commercial and service objectives.
The Philippines offers technology and hospitality opportunities in Manila, Cebu, Clark, Davao, Boracay, and other resort destinations. Manila and nearby business districts provide the widest range of IT roles, while island properties often offer a slower pace, outdoor activities, and close-knit communities. Filipino culture is generally warm, family-oriented, English-speaking, and service-focused. Lifestyle costs vary: Manila is more expensive, while provincial and resort areas can be cheaper but may have fewer specialist services. Foreign hires normally need an employer-sponsored Alien Employment Permit and an appropriate work visa, commonly a 9(g) pre-arranged employee visa; requirements can change, so confirmation with the employer and Philippine authorities is essential. Relocation planning should include housing, health insurance, transport, banking, weather risks, and internet reliability. Local workers should verify employment terms, benefits, accommodation, and resort allowances before accepting an offer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...