The Room Attendant maintains guest rooms and assigned areas to Shangri-La standards, including cleaning, making beds, replenishing amenities, reporting maintenance issues and respecting guest privacy. Candidates should be physically fit, detail-oriented, reliable and comfortable working on their feet. Previous hotel housekeeping or cleaning experience is advantageous, while a positive attitude, teamwork, basic communication skills and strong service awareness are expected. The role may involve shift work, weekends and public holidays. Fluency in Cantonese, English or Mandarin may be helpful in Hong Kong, and candidates must follow hygiene, safety and hotel operating procedures.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, elegant hotels and resorts, and strong attention to guest care. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Its Hong Kong hotels serve business and leisure travellers and offer accommodation, dining, events, wellness and guest services. Shangri-La places emphasis on personalised hospitality, professional standards, teamwork and employee development. Benefits and working conditions vary by property and position, but hotel employees may receive service charge, meals, uniforms, training and staff-rate accommodation or travel benefits where applicable.
Hong Kong offers hospitality opportunities in hotels, restaurants, tourism, retail, events and cruise-related services, especially in Central, Tsim Sha Tsui, Causeway Bay, Lantau and resort areas. The culture blends Cantonese traditions with international influences; politeness, efficiency and punctuality are valued at work. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking and beaches, although housing can be expensive and space is limited. Foreign nationals generally need an employment visa sponsored by a Hong Kong employer, and the role must meet immigration requirements. Employers usually assist with documentation, but applicants should confirm visa eligibility before relocating. Cantonese is useful for daily life, while English is widely used in hotels and business. New arrivals should budget for rent, deposits, transport and healthcare, and verify salary, service charge and benefits in writing.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...