The Security Supervisor is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel, security or law-enforcement experience, supervisory capability, good knowledge of emergency procedures, incident reporting and access control, and the ability to communicate in English and Cantonese or Mandarin. A valid local security permit or equivalent may be required. The successful candidate is expected to remain calm under pressure, respond promptly to emergencies, monitor security operations, guide team members, enforce hotel policies and provide professional, discreet guest service. Shift work, including nights, weekends and public holidays, is normally required.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its distinctive Asian-inspired service. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international destinations. The group manages the Shangri-La, Shangri-La Resorts, Kerry Hotels, JEN by Shangri-La and Traders brands. Its properties generally focus on high service standards, thoughtful guest experiences, dining, wellness and business facilities. In Hong Kong, Shangri-La hotels serve leisure travellers, corporate guests, events and long-term residents, creating a multicultural and service-oriented workplace. Employees typically work in structured hotel teams with opportunities for training, internal mobility and progression across departments or properties.
Hong Kong offers strong opportunities in hotels, tourism, finance, retail, aviation, technology and professional services. The culture blends Cantonese traditions, international influences, festivals, outstanding food and a fast-paced urban lifestyle. Accommodation and daily expenses can be high, although public transport is efficient and extensive. Popular leisure options include Victoria Peak, beaches, hiking trails, islands and vibrant neighbourhoods. Overseas workers generally need an approved employment visa before starting work; the employer normally sponsors the application and must demonstrate a genuine position and suitable salary. Applicants should confirm eligibility, medical or document requirements and dependent arrangements with Hong Kong Immigration. Relocating staff should budget for housing deposits, insurance, transport and initial living costs. Cantonese is valuable for guest-facing roles, while English is widely used in international hotels.
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