The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes and drinks, clearing tables, processing bills, and maintaining high service standards. Candidates should have relevant restaurant or hotel experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy environment. Cantonese and English are important for serving local and international guests; Mandarin may be an advantage. The role requires teamwork, attention to detail, flexibility for shifts, weekends and public holidays, and a strong commitment to Shangri-La hospitality standards.
Shangri-La Group is a global luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other markets. Its properties are known for personalised service, comfortable surroundings and strong attention to guest experience. Shangri-La hotels typically offer restaurants, lounges, meeting facilities, wellness services and business or leisure accommodation. The group places emphasis on hospitality training, teamwork, cultural awareness and professional development. In Hong Kong, Shangri-La operates established luxury properties serving local residents, corporate customers and international travellers. Employees may receive benefits such as staff meals, uniforms, medical coverage, discounts at group hotels and opportunities for internal career progression, although packages vary by property and employment contract.
Hong Kong offers many opportunities in hotels, restaurants, retail, finance, technology, logistics and tourism, with hospitality jobs concentrated in Central, Tsim Sha Tsui, Admiralty, Causeway Bay, Lantau and the airport area. The culture blends Cantonese traditions with international influences; politeness, punctuality and efficient service are highly valued. Life is energetic and convenient, with excellent public transport, varied food, shopping, hiking trails and beaches, although housing is expensive and living space can be limited. Foreign workers generally need an approved employment visa before starting work, normally sponsored by the employer, while eligible professionals may use routes such as the General Employment Policy or relevant talent schemes. Prepare a valid passport, qualifications, references and proof of employment. Research accommodation, healthcare, tax and employment-contract conditions before relocating.
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