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Service Associate - Engineering (A/C Technician)

Sri Lanka Shangri-La Approximately LKR 60,000–120,000 per month, potentially supplemented by service charge, meals, accommodation or other hotel benefits.*
Job Description

The Service Associate – Engineering (A/C Technician) is responsible for maintaining, repairing and troubleshooting air-conditioning and refrigeration systems throughout the hotel. Candidates should have a technical certificate or diploma in air-conditioning, refrigeration or mechanical engineering, along with practical experience in HVAC maintenance. Knowledge of electrical systems, preventive maintenance, safety procedures and basic fault diagnosis is expected. The successful candidate should be dependable, physically fit, service-minded and comfortable working shifts, weekends and public holidays. Good communication skills, teamwork and the ability to respond promptly to guest and operational requirements are important. Hotel or resort experience, familiarity with computerized maintenance systems and basic English proficiency would be advantageous.

Company Info

Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Asia and known for high standards of service, comfortable accommodation and distinctive destination experiences. The group operates hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Shangri-La emphasizes genuine hospitality, attention to detail, employee development and creating memorable experiences for guests. Its Sri Lankan operations include luxury resort and city properties serving leisure travelers, families, business guests and international visitors. Engineering teams play an essential role in maintaining guest comfort, reliable utilities and safe, efficient hotel operations. Employees may benefit from structured training, multicultural workplaces, staff facilities and opportunities to build careers within the wider hospitality group, although exact benefits depend on the property and employment contract.

Destination Guide

Sri Lanka offers hospitality, tourism, engineering, IT, healthcare, education and business opportunities, especially in Colombo, resort areas and major tourist destinations. The island has a warm tropical climate, diverse landscapes, historic sites, beaches, tea country and generally welcoming communities. Life can be affordable compared with many international destinations, though imported goods and central Colombo housing may be expensive. Sinhala and Tamil are the main local languages, while English is widely used in hotels and business settings. Foreign employees normally need an employer-sponsored employment visa or residence authorization before working; requirements, medical checks and documentation should be confirmed with the employer and Sri Lankan authorities. Relocating staff should arrange a valid passport, authenticated qualifications, health insurance and suitable accommodation. Transport is widely available, but traffic can be busy. Respect for local customs, religious traditions and conservative dress in some areas is important.

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