Senior Human Resources Executive

Job Description

The Senior Human Resources Executive supports recruitment, onboarding, employee relations, performance management, training, payroll coordination and compliance with Malaysian employment regulations. Candidates should have a diploma or degree in Human Resources, Business Administration or a related field, along with several years of relevant HR experience, preferably in a hotel or other hospitality environment. Strong communication, organisation and interpersonal skills are essential, as is confidence handling confidential information and resolving workplace issues. The successful candidate is expected to work closely with department heads, maintain accurate employee records, promote Shangri-La’s service culture and provide professional support to colleagues at all levels.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, high service standards and a diverse portfolio that includes city hotels, beach resorts and lifestyle properties. Shangri-La employs people across guest services, food and beverage, rooms, wellness, engineering, finance and corporate support functions. In Malaysia, its properties serve business and leisure travellers and typically offer structured hospitality careers, staff development and opportunities for progression within the wider group. The company places strong emphasis on guest satisfaction, teamwork, cultural awareness and consistent operational standards.

Destination Guide

Malaysia offers hospitality and HR opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Jobs are available in hotels, restaurants, tourism, retail and corporate services, with English widely used in international workplaces. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, and daily life generally offers good food, modern facilities and relatively affordable living outside central Kuala Lumpur. Langkawi, Penang and parts of Sabah provide island or coastal lifestyles, while Kuala Lumpur offers stronger career networks and transport links. Foreign employees normally require an employment pass sponsored by the employer, and approval must be obtained before starting work. Applicants should verify passport, qualifications, medical and immigration requirements with the company and Malaysian authorities. Relocation planning should include accommodation, insurance, tax registration, banking and local transport.