The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance, payroll coordination, training administration, policy implementation, and compliance with Indonesian employment regulations. Candidates are generally expected to have a degree or diploma in human resources, business administration, hospitality management, or a related field, together with relevant hotel or resort experience. Strong communication, organization, confidentiality, problem-solving, and interpersonal skills are important. Experience with HR systems, labor regulations, and multicultural teams is advantageous. The role requires a service-oriented approach, professional presentation, sound judgment, and the ability to work flexibly in a busy hospitality environment.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, comfortable surroundings, distinctive dining, and strong guest-care standards. Shangri-La employs colleagues from many nationalities and places emphasis on teamwork, professional development, cultural awareness, and creating memorable guest experiences. In Indonesia, the group has operated luxury hotels and resorts in important destinations, attracting both business and leisure travelers. Human resources teams play an important role in recruiting, developing, and supporting employees while maintaining company standards and compliance with local regulations. Benefits and working conditions vary by property, position, and location, but hospitality roles may include meals, uniforms, service charge, medical coverage, accommodation, or transport assistance.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam, Bintan, Sumatra, Sulawesi, and other islands. Bali has the largest international tourism market and many hotel, resort, wellness, and restaurant jobs, while Jakarta and major cities provide broader corporate and business opportunities. Indonesian culture values courtesy, community, respect for elders, and religious diversity; workplaces are generally welcoming but may be hierarchical. Lifestyle varies from busy urban living to quieter beach or resort communities, with affordable local food and transport, although popular tourist areas can be costly. Foreign employees normally need an employer-sponsored work authorization and an appropriate limited-stay visa or KITAS; working on a tourist visa is not permitted. Employers commonly assist with immigration, accommodation, and relocation arrangements. Candidates should confirm benefits, housing, tax treatment, medical coverage, and contract terms before accepting an offer.
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