The Security Manager / Assistant Security Manager is responsible for protecting guests, colleagues, hotel assets and property operations. Requirements typically include relevant hotel, hospitality, military, police or security-management experience; strong knowledge of emergency procedures, investigations, loss prevention, access control and local regulations; and good communication skills in English. The successful candidate is expected to lead and train security officers, coordinate incident response, maintain accurate reports, conduct regular patrols and inspections, support fire and life-safety programs, and work closely with hotel departments and local authorities. The role requires integrity, sound judgment, physical fitness, discretion, leadership and the ability to remain calm and effective during emergencies.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, offering accommodation, dining, meetings, wellness and resort experiences. Shangri-La is known for Asian-inspired hospitality, attentive service and a strong focus on guest comfort and safety. In Malaysia, the group operates established city and resort properties and employs teams across hotel operations, food and beverage, security, engineering, finance and guest services. Benefits and working conditions vary by property, position and local employment terms.
Malaysia offers opportunities in hotel security, front office, food and beverage, engineering, housekeeping and resort operations, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other tourist destinations. Island life in Langkawi, Penang or parts of Sabah can be relaxed and community-oriented, with beaches, outdoor activities and diverse Malay, Chinese, Indian and Indigenous cultures. Costs are generally moderate, although resort islands may have higher accommodation and transport costs. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through the relevant Malaysian authorities; the employee should not begin work before approval. Employers may assist with permits, accommodation and relocation, but this must be confirmed in the offer. Candidates should check passport validity, medical, tax and insurance requirements before moving.
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