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Floor Supervisor

Singapore Shangri-La SGD 2,800–SGD 3,800/month*
Job Description

The Floor Supervisor oversees daily restaurant or outlet operations, ensuring smooth service, guest satisfaction, hygiene, and compliance with Shangri-La standards. Requirements typically include relevant food and beverage experience, supervisory skills, good English communication, and knowledge of service procedures. The successful candidate is expected to lead and coach team members, manage table allocations and guest requests, coordinate with the kitchen, handle service issues professionally, and maintain efficient operations during busy periods. Flexibility for shifts, weekends, and public holidays is essential. A positive attitude, attention to detail, and a strong commitment to hospitality are also expected.

Company Info

Shangri-La is a luxury hospitality group founded in Asia and known for its hotels, resorts, and exceptional guest service. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La hotels typically combine premium accommodation with restaurants, bars, wellness facilities, meeting spaces, and extensive leisure services. The company places strong emphasis on personalised service, cultural understanding, employee development, and creating memorable guest experiences. Shangri-La Hotel Singapore is a long-established luxury property located near Orchard Road, offering accommodation, dining, events, and resort-style facilities in a city setting. Employees generally work in a multicultural environment with structured hospitality standards and opportunities to build an international career.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, food and beverage, tourism, retail, technology, finance, and logistics. Its culture is multicultural, with Chinese, Malay, Indian, and international influences reflected in food, festivals, and daily life. The lifestyle is safe, clean, efficient, and convenient, although accommodation and general living costs can be high. Public transport is excellent, and beaches, parks, shopping areas, and cultural districts are easy to reach. Foreign employees normally need an approved work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation; the employer usually submits the application. Candidates should secure a written offer, confirm housing and benefits, and check medical, tax, and pass requirements before relocating.