The Service Leader – Procurement (Cluster Procurement) supports purchasing activities across Shangri-La properties in Malaysia. Responsibilities typically include sourcing goods and services, negotiating with suppliers, managing contracts, monitoring costs, ensuring quality and timely delivery, and maintaining procurement controls. Candidates are expected to have experience in hotel procurement, purchasing, supply chain, or a related commercial function, preferably within a large hospitality group. Strong negotiation, vendor-management, analytical, communication, and organizational skills are important. Familiarity with hotel operating supplies, food and beverage purchasing, procurement systems, and local Malaysian suppliers is advantageous. The successful candidate should be ethical, commercially aware, detail-oriented, able to work across departments and properties, and comfortable meeting deadlines in a fast-paced environment.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, premium accommodation, restaurants, wellness facilities, and destination experiences. Shangri-La operates several properties in Malaysia, serving business and leisure travelers in major cities and resort destinations. Its hotel teams cover guest services, food and beverage, rooms, engineering, finance, sales, human resources, and procurement. A cluster procurement role supports purchasing needs across more than one property, helping standardize supplier relationships, control expenditure, protect quality, and improve operational efficiency. The company generally values professionalism, cultural awareness, teamwork, integrity, and a strong commitment to guest satisfaction.
Malaysia is not one island but a country with a peninsula and two large Borneo states, Sabah and Sarawak, plus attractive islands such as Langkawi, Penang, Tioman, and Perhentian. Hospitality opportunities are available in Kuala Lumpur, Penang, Johor, Langkawi, Kota Kinabalu, and resort areas, particularly in hotels, restaurants, tourism, and events. Malaysian culture blends Malay, Chinese, Indian, Indigenous, and international influences, with English commonly used in business. Lifestyle costs vary: Kuala Lumpur is more urban and expensive, while smaller cities and islands offer a slower pace and lower rent. Foreign employees normally need employer sponsorship for an Employment Pass, and approval depends on the role, salary, qualifications, and immigration rules. Candidates should secure a written offer, verify accommodation and benefits, arrange health insurance, and check current visa requirements before relocating. Island living can involve seasonal transport and limited services.
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