The Business Development Manager – MICE is responsible for generating corporate, conference, incentive and event business for Shangri-La in the United Arab Emirates. The role typically requires proven experience in hotel sales, MICE or business development, strong knowledge of the UAE market, and an established network of corporate clients, event agencies and destination management companies. Candidates should be confident negotiators with excellent communication, presentation and relationship-building skills. Responsibilities include identifying new accounts, preparing proposals, conducting sales visits, coordinating with hotel departments, achieving revenue targets and representing the property at trade shows and industry events. A professional, target-driven approach, commercial awareness, attention to detail and flexibility to travel are expected.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The brand is known for personalized service, elegant properties, warm Asian hospitality and strong standards in guest experience. Its UAE portfolio includes luxury hotels and resorts serving leisure travelers, corporate guests, groups and major events. Shangri-La employs colleagues across hotel operations, sales, food and beverage, wellness, engineering and corporate functions. Business development roles within the group focus on building long-term client relationships, increasing room and event revenue, and strengthening the property’s position in competitive luxury markets. Employees may receive benefits such as accommodation or housing support, meals, transportation, medical coverage, annual leave and travel-related hotel privileges, depending on the property and employment package.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest concentration of hospitality, tourism, events and business opportunities. The country has a multicultural expatriate workforce, modern infrastructure and a generally conservative culture that values respectful dress and behavior, especially during Ramadan. Lifestyle options range from beaches, shopping and fine dining to desert activities, museums and international entertainment. Most foreign employees require employer-sponsored residence and work visas; the employer usually arranges medical checks, Emirates ID processing and work authorization. Relocation packages may include accommodation, transport, flights and health insurance, but these should be confirmed in the contract. Living costs vary considerably, with Dubai and Abu Dhabi usually more expensive than other emirates. A valid passport, verified qualifications and an attested employment contract may be required.
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