The Host/Hostess welcomes guests, manages table assignments, handles reservations, provides menus, coordinates seating and supports smooth restaurant operations at Big Bay Cafe. Candidates should have hospitality or customer-service experience, a pleasant and professional manner, good communication skills, and the ability to remain calm during busy periods. Fluency in English is generally expected; Cantonese and Mandarin are valuable in Hong Kong. The role requires flexibility to work shifts, weekends and public holidays, along with strong grooming standards, teamwork and attention to detail. Previous experience in a hotel or high-volume restaurant is preferred, while a genuine interest in guest satisfaction is essential.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its hotels, resorts and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its hotels commonly provide accommodation, restaurants, conference facilities, wellness services and destination experiences. Shangri-La places strong emphasis on warm hospitality, personalized guest care, employee development and cultural understanding. In Hong Kong, the company operates prestigious city hotels that serve business travelers, leisure guests, events and local diners. Employees may benefit from structured training, international brand standards, staff meals or benefits, and opportunities to progress within the wider hotel group, subject to the individual property and employment contract.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology and international business. Hospitality roles are concentrated in Hong Kong Island, Kowloon, the airport area and resort districts, with demand rising during major events and peak travel seasons. The culture is fast-paced, international and highly service-oriented, combining Cantonese traditions with global influences. Residents enjoy excellent public transport, varied food, shopping, nightlife, hiking trails and nearby beaches, although housing and daily expenses can be high. Foreign employees normally need an employment visa arranged through an approved employer, with proof of qualifications, relevant experience, a genuine job offer and suitable salary. Employers often provide guidance, but applicants should confirm visa, insurance and accommodation terms before accepting. Cantonese is useful for daily life, while English is widely used in professional settings. Relocation planning should include housing, transport, banking and healthcare arrangements.
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