The Senior Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll administration, and compliance with Malaysian employment regulations. Candidates are generally expected to hold a diploma or degree in Human Resources, Business Administration, or a related field, with several years of hotel or hospitality HR experience. Strong communication, organisation, confidentiality, and problem-solving skills are essential. Experience with HR systems, employment legislation, staff engagement, and handling multicultural teams is highly valued. The successful candidate should be approachable, service-oriented, commercially aware, and able to work independently while supporting hotel management and employees in a fast-paced environment.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La properties are known for personalised service, comfortable accommodation, dining, wellness facilities, and strong attention to local culture. In Malaysia, the group operates established city and resort properties, including hotels in Kuala Lumpur, Penang, Kota Kinabalu, and other destinations. Employees typically work in multicultural teams and are expected to uphold high hospitality standards, guest care, professionalism, integrity, and continuous service improvement. Human Resources roles support recruitment, employee development, engagement, compliance, and the delivery of a positive workplace culture.
Malaysia offers opportunities in hospitality, tourism, retail, technology, education, healthcare, and professional services. Popular island and coastal destinations include Penang, Langkawi, Tioman, and parts of Sabah, while Kuala Lumpur remains the main business hub. The culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with diverse food, festivals, and religious traditions. Lifestyle varies from busy urban living to relaxed beach communities; living costs are generally moderate, though resort islands can be more expensive. Foreign professionals usually need an employer-sponsored Employment Pass, with approval dependent on role, salary, qualifications, and immigration requirements. Employers normally arrange or support the application. Relocation planning should include accommodation, healthcare, transport, banking, insurance, and schooling if relevant. English is widely used in business and tourism, while Malay is the national language. Weather is tropical, hot, and humid year-round, with regional monsoon seasons.
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