Security Manager

Job Description

The Security Manager is responsible for protecting guests, employees, property and hotel assets at Shangri-La Singapore. Requirements typically include several years of hotel, hospitality or security-management experience, strong knowledge of emergency procedures, incident reporting, access control and local regulations. Relevant security, policing, military or safety qualifications are advantageous. The successful candidate should be calm under pressure, physically and mentally alert, trustworthy and confident leading a diverse team. Excellent communication, investigation, crisis-management and coordination skills are expected, along with a service-oriented approach when dealing with guests. The role may involve shift work, weekends, public holidays and responding to emergencies. Familiarity with Singapore security standards and licensing requirements would be beneficial.

Company Info

Shangri-La Singapore is a luxury hotel located on Orange Grove Road, near Orchard Road. It is part of Shangri-La Group, an international hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. The Singapore property is known for its extensive grounds, refined accommodation, restaurants, meeting facilities and family-friendly services. The hotel serves leisure travellers, business guests, groups and events, with a strong emphasis on Asian hospitality and personalised service. Employees generally work in a multicultural environment with opportunities across hotel operations, food and beverage, guest services, engineering, security, sales and administration. Shangri-La promotes service excellence, professional development and teamwork, although specific benefits, working conditions and career progression depend on the position and employment contract.

Destination Guide

Singapore is a compact, highly connected island city-state with opportunities in hospitality, finance, technology, healthcare, logistics, retail and tourism. Its culture is multicultural, shaped by Chinese, Malay, Indian and international communities, with English widely used at work. The lifestyle is safe, efficient and convenient, offering excellent public transport, diverse food, shopping, parks and coastal attractions. Living costs, particularly rent, can be high, so employees should budget carefully or confirm staff accommodation and allowances. Foreign nationals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, and approval depends on salary, qualifications and prevailing government criteria. Employers normally support the application, but candidates should verify current requirements with Singapore's Ministry of Manpower. Relocation planning should include housing, healthcare, banking, transport and tax matters.