The Assistant HR Manager/HR Supervisor supports recruitment, onboarding, employee relations, training, attendance, payroll coordination, and compliance with Indonesian labor regulations. Candidates are generally expected to have a degree or diploma in Human Resources, Business Administration, or a related field, along with hotel or hospitality experience. Strong communication, organization, confidentiality, and problem-solving skills are essential. Familiarity with HR systems, Indonesian employment practices, and English is valuable, while knowledge of Shangri-La standards and experience in an international hotel environment would be an advantage. The role requires a visible, approachable, and professional presence, with the ability to support employees and managers while maintaining consistent company policies.
Shangri-La Hotels and Resorts is a leading luxury hospitality group originating in Asia, with hotels, resorts, and city properties across many international destinations. The company is known for warm Asian hospitality, high service standards, and a strong focus on guest satisfaction. Its properties typically offer accommodation, restaurants, conferences, wellness facilities, and other premium services. Shangri-La places importance on employee development, teamwork, cultural awareness, and career mobility across its global network. In Indonesia, the group has operated prominent properties and provides opportunities in hotel operations, administration, food and beverage, sales, engineering, and human resources. Benefits and working conditions vary by property, position, and local employment regulations, but hospitality employees may receive meals, uniforms, insurance, service charge, accommodation assistance, or other staff benefits.
Indonesia offers diverse opportunities in hospitality, tourism, retail, education, technology, and international business. Java, especially Jakarta, is the main commercial hub and provides the widest range of corporate and hotel roles. Bali is popular for resort employment and has a relaxed, international lifestyle, while Lombok and other islands offer smaller tourism markets and a quieter environment. Indonesian culture values politeness, community, respect for seniority, and religious diversity. Living costs vary considerably: Jakarta and Bali tourist areas can be expensive, while smaller cities are generally more affordable. Foreign nationals normally need an employer-sponsored work permit and appropriate limited-stay visa; working on a tourist visa is not permitted. Employers usually guide the immigration process, documentation, medical checks, and relocation arrangements. Candidates should confirm accommodation, transport, insurance, tax, leave, and service-charge terms before accepting an offer.
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