The Security Manager or Assistant Security Manager is expected to protect guests, employees, property and company assets while maintaining a safe, welcoming hotel environment. Candidates should have relevant hotel, security, police or military experience, strong knowledge of security procedures, emergency response, investigations, access control and local regulations. Good leadership, communication, report-writing and problem-solving skills are essential. The role typically involves supervising security officers, managing incidents, conducting patrols and inspections, coordinating with authorities, reviewing CCTV and supporting emergency drills. Candidates should be physically fit, professional, discreet, service-minded and willing to work shifts, weekends and public holidays.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are known for warm Asian hospitality, high service standards, comfortable accommodation, restaurants, wellness facilities and conference services. In Malaysia, the group has operated prominent city hotels and resorts serving business travellers, families, international visitors and local guests. The company places strong emphasis on guest satisfaction, employee development, operational excellence and responsible business practices. Security leadership within a Shangri-La property requires balancing robust protection and risk management with discreet, courteous service that supports the guest experience.
Malaysia offers opportunities in hotels, resorts, security, tourism, food and beverage, retail, technology and business services. Popular island destinations such as Langkawi, Penang, Tioman and parts of Sabah provide resort-based work, while Kuala Lumpur and major mainland cities offer broader career options. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hospitality. Lifestyle costs vary, with resort islands often having fewer services and higher prices than cities. Foreign employees generally need an Employment Pass sponsored by the employer, and approval depends on qualifications, salary and immigration requirements. Relocation normally involves employer support, a valid passport, medical or background checks where required, accommodation planning and local registration. Malaysia has a tropical climate, generally warm and humid year-round, with monsoon conditions varying by coast. Research the specific island, transport links, healthcare access and housing before accepting a position.
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