The Director of Business Development, RSR & GSH is responsible for driving commercial growth across Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. The role typically requires substantial experience in hotel sales, business development, marketing, or revenue generation, preferably within luxury or international hospitality. The candidate is expected to develop strategic accounts, strengthen relationships with corporate and leisure partners, identify new market opportunities, support rooms and resort revenue targets, and lead business development initiatives across both properties. Strong negotiation, communication, networking, analytical, and leadership skills are essential. Familiarity with Malaysian and international travel markets, digital marketing, distribution channels, and hotel systems would be advantageous.
Shangri-La Group is a Hong Kong-headquartered luxury hospitality company operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The group is known for high service standards, Asian-inspired hospitality, and a strong focus on guest experience. In Malaysia, Shangri-La operates several respected properties, including Rasa Sayang Resort & Spa and Golden Sands Resort in Penang. These resorts serve leisure travelers, families, groups, weddings, and corporate clients. Employees typically work in an international environment with structured hotel operations, professional development opportunities, and exposure to luxury hospitality standards. The company places importance on customer care, commercial performance, teamwork, cultural awareness, and responsible business practices.
Penang Island is one of Malaysia’s strongest hospitality and tourism destinations, with opportunities in hotels, restaurants, events, travel, retail, technology, healthcare, and education. George Town, a UNESCO World Heritage city, offers a lively mix of Malay, Chinese, Indian, and international culture, historic architecture, festivals, and excellent food. Life is generally more relaxed and affordable than Kuala Lumpur, although popular coastal areas can be more expensive. Beaches, hiking, island activities, shopping, and a vibrant dining scene support a comfortable lifestyle. Foreign professionals normally require an employment pass sponsored by their employer; the company generally manages the application and immigration process. New arrivals should arrange accommodation, health insurance, banking, and tax registration. Penang has an international airport and good ferry, road, and air connections to mainland Malaysia and regional destinations.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...