The Captain at Hung Tong supports the Restaurant Manager in delivering polished Cantonese dining service. Requirements typically include relevant experience in a hotel or upscale restaurant, knowledge of food and beverage service, good English and Cantonese communication skills, and a professional, guest-focused approach. Mandarin is advantageous. The candidate is expected to lead a service section, brief and guide junior colleagues, take accurate orders, explain menu items, coordinate with the kitchen, handle guest requests, and maintain Shangri-La’s standards for hospitality, cleanliness, and service recovery. Flexibility to work shifts, weekends, and public holidays is essential.
Shangri-La is a leading luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, and well-established food and beverage operations. In Hong Kong, Shangri-La properties include Island Shangri-La and Kowloon Shangri-La, offering luxury accommodation, restaurants, banqueting, wellness, and conference services. Hung Tong is associated with the group’s Cantonese dining offering, where service quality, menu knowledge, teamwork, and attention to detail are particularly important. Employees generally benefit from structured training, career development opportunities, staff meals, medical coverage, and hotel-industry benefits, although the exact package depends on the property and employment contract.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. The hospitality sector is international and fast-paced, with demand for people who have Cantonese, Mandarin, English, or luxury-service experience. Local culture blends Chinese traditions with global influences; politeness, efficiency, punctuality, and respect for seniority are valued. Lifestyle is highly urban, with excellent public transport, diverse food, hiking trails, beaches, shopping, and vibrant nightlife, although housing can be expensive and compact. Overseas hires usually need an employment visa sponsored by the employer under Hong Kong’s General Employment Policy, while Mainland Chinese applicants follow separate arrangements. A valid job offer, relevant qualifications or experience, and proof that the role cannot readily be filled locally are commonly required. New arrivals should arrange accommodation, a Hong Kong Identity Card, banking, and healthcare access.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...