The Service Leader - Procurement (Cluster Procurement) is responsible for coordinating purchasing activities across multiple Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, business, or a related field, along with several years of purchasing experience, preferably in hotels or hospitality. The successful candidate should understand supplier selection, tendering, contract negotiation, inventory control, cost analysis, and local purchasing regulations. Strong communication, negotiation, organization, analytical, and leadership skills are expected. The role also requires integrity, attention to detail, proficiency in procurement systems and Microsoft Office, and the ability to work with finance, kitchens, engineering, housekeeping, and hotel management teams.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. Shangri-La properties are known for attentive Asian hospitality, high service standards, premium facilities, and strong attention to guest experience. In Malaysia, the group operates established hotels and resorts in destinations such as Kuala Lumpur, Penang, Kota Kinabalu, and other major locations. The company employs professionals across hotel operations, culinary services, finance, sales, engineering, procurement, and guest relations. A cluster procurement position supports consistent purchasing standards, competitive pricing, supplier relationships, and operational efficiency across several properties.
Malaysia offers hospitality and procurement opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other resort destinations. Major employers include international hotel groups, independent resorts, restaurants, tourism companies, and property developments. The culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with English widely used in business and hospitality. Lifestyle ranges from busy city living to relaxed beach and island communities; food, nature, and relatively affordable living costs are major attractions. Foreign nationals generally need an employment pass sponsored by the hiring company, and approval depends on qualifications, salary, and immigration requirements. Candidates should confirm visa rules, accommodation, taxation, healthcare, and relocation support before accepting an offer. Malaysia is warm year-round, with wetter periods varying by coast, and reliable transport is available in major cities.
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