The Business Development Manager - MICE is expected to generate and manage meetings, incentives, conferences and events business for Shangri-La in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a proven MICE client network. Strong knowledge of the UAE corporate and events market, excellent negotiation skills, and confidence presenting proposals are important. The candidate should be commercially driven, well organised, target focused and capable of building long-term relationships with companies, event agencies, destination management companies and international partners. The role also requires accurate forecasting, account management, collaboration with operations, and a polished, professional approach.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for personalised service, elegant properties and its Asian-inspired approach to hospitality. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties commonly serve leisure travellers, corporate guests, groups and high-end events, offering accommodation, restaurants, conference facilities, wellness services and recreational experiences. In the United Arab Emirates, the company has an established presence and serves a diverse international clientele. Employees generally work within a service-focused, multicultural environment where attention to detail, commercial performance, teamwork and guest satisfaction are highly valued. Career opportunities are available across hotel operations, sales, events, food and beverage, finance and corporate support functions.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality and business opportunities. Demand is strong in hotels, luxury retail, tourism, aviation, restaurants, events and destination management, particularly for professionals with international sales experience. The culture is multicultural and generally welcoming, while Islamic customs, modest public behaviour and respect for local traditions should be observed. Lifestyle options range from modern city living and beaches to desert activities, shopping and major sporting and cultural events. Most expatriates are employed under an employer-sponsored residence and work visa; the company normally arranges medical checks, Emirates ID processing and residency formalities. Candidates should confirm accommodation, transport, health insurance, leave, gratuity and commission terms before relocating. Living costs, especially rent, can be high in Dubai and Abu Dhabi.
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