The Team Leader at The Line, Shangri-La Singapore, supports daily restaurant operations, leads service staff, coordinates guest seating and table assignments, and helps maintain high standards of food service, hygiene and guest satisfaction. Candidates should have relevant experience in a hotel or restaurant environment, good knowledge of food and beverage service, and strong communication and leadership skills. The role requires a professional, hands-on approach, attention to detail, flexibility for shifts, weekends and public holidays, and the ability to coach team members while handling guest requests or service issues confidently.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Asia, operating hotels, resorts and residences across the world. The group is known for warm Asian hospitality, high service standards and a strong focus on personalized guest experiences. Shangri-La Singapore is a landmark luxury hotel located near Orchard Road, offering guest rooms, suites, restaurants, event facilities, wellness services and extensive gardens. The Line is one of the hotel's signature all-day dining restaurants, recognized for its wide selection of international cuisine and interactive buffet stations. Employees typically work in a multicultural environment with opportunities for training, internal development and progression across the Shangri-La network.
Singapore is a compact, safe and highly connected city-state with opportunities in hospitality, tourism, retail, technology, finance and healthcare. Its hotel sector regularly recruits restaurant supervisors, chefs, service staff, housekeeping professionals and managers. The culture is multicultural, efficient and generally respectful, with English widely used at work. Singapore offers excellent public transport, reliable services, diverse food and modern amenities, although rent and daily expenses can be high. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation; approval is subject to government requirements and quotas. Relocating workers should arrange accommodation, healthcare coverage, banking and tax registration, and confirm whether the employer provides meals, transport, uniforms or housing support.
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