The Tea Master is responsible for managing the hotel’s tea programme, including selecting, purchasing, storing and presenting premium teas. The role typically requires strong knowledge of Chinese and international teas, brewing methods, tea service standards and food pairings. Candidates should have relevant experience in luxury hotels, restaurants, tea houses or specialty beverage service, along with excellent communication and guest-service skills. Fluency in English and Cantonese or Mandarin is advantageous. The successful candidate is expected to deliver engaging tea experiences, advise guests confidently, maintain high presentation standards, support staff training and contribute to revenue through afternoon tea and other beverage offerings. A polished manner, cultural awareness, attention to detail and genuine passion for tea are essential.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group operates under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its properties are recognised for attentive service, strong local identity, refined dining and high-quality guest experiences. Shangri-La Hong Kong includes luxury city hotels such as Island Shangri-La and Kowloon Shangri-La, which serve business travellers, leisure guests and major events. The company places emphasis on warm hospitality, professional development, cultural understanding and personalised service. Employees commonly work in an international environment with opportunities to build careers across hotel operations and the wider group.
Hong Kong offers strong opportunities in luxury hotels, restaurants, tourism, finance, retail, technology and international business. Cantonese is central to local culture, while English is widely used in hotels and professional workplaces; Mandarin is also valuable. The lifestyle is energetic and convenient, with excellent public transport, diverse food, shopping, hiking trails and easy access to beaches and outlying islands. Housing can be expensive, so newcomers should compare staff accommodation, shared flats and neighbourhoods near reliable transport. Overseas professionals normally need an employment visa sponsored by their employer, and the role should meet Hong Kong’s requirements for qualifications, experience and market-level pay. Applicants should arrange a signed contract, passport, medical or document checks where requested, and sufficient funds for the initial move. Hong Kong’s humid summers and compact urban environment are worth preparing for.
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