The Housekeeping Coordinator supports the department by coordinating room-cleaning schedules, updating room status, handling guest and internal requests, preparing reports, and communicating with Housekeeping, Front Office, Engineering, and Laundry teams. Candidates should have relevant hotel or administrative experience, good organizational skills, attention to detail, and confidence using hotel systems and standard office software. Good spoken and written English is normally required; Cantonese and Mandarin are useful in Hong Kong. The successful candidate is expected to remain calm under pressure, respond promptly to requests, protect guest privacy, maintain accurate records, and provide courteous service. Flexibility to work shifts, weekends, and public holidays is also expected.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for warm Asian hospitality, elegant hotels, resorts, and residences around the world. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets. Its hotels typically focus on personalized guest service, comfortable accommodation, high-quality dining, wellness facilities, and professional event services. Shangri-La places strong emphasis on service culture, employee development, teamwork, and attention to detail. In Hong Kong, the company has a longstanding presence through well-known luxury properties and serves business travelers, families, leisure guests, and major events. Working for the group can provide exposure to international hotel standards, structured training, staff benefits, and opportunities to progress within hospitality operations.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and education. Hospitality jobs are concentrated on Hong Kong Island, Kowloon, and major resort areas such as Lantau. The culture combines Cantonese traditions, international influences, efficient public services, and a fast-paced working environment. Life is convenient, with excellent MTR, bus, ferry, and airport connections, though housing is expensive and space is limited. Cantonese is valuable for customer-facing roles, while English is widely used in international hotels and offices; Mandarin is also helpful. Overseas employees generally need an employment visa sponsored by an eligible employer before starting work. Applicants usually provide qualifications, experience, a passport, and proof of a genuine job offer. Research accommodation, healthcare, taxation, and daily commuting costs before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...