The Host or Hostess welcomes guests, manages seating arrangements, handles reservations, answers enquiries and helps create a smooth dining experience at Big Bay Cafe. Candidates should have a friendly, polished manner, good communication skills and a genuine interest in hospitality. Previous restaurant or hotel experience is preferred, while knowledge of English, Cantonese and/or Mandarin is advantageous. The role requires good organization, professional grooming, teamwork and the ability to remain calm during busy service periods. Flexibility to work shifts, weekends and public holidays is expected.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other destinations. Its brands are known for warm Asian hospitality, high service standards and thoughtfully designed guest experiences. Shangri-La hotels typically offer restaurants, lounges, meeting facilities, wellness services and extensive guest amenities. The company places strong emphasis on service excellence, employee development, cultural awareness and teamwork. Working for Shangri-La can provide exposure to international hotel operations, structured training and opportunities for career progression within a global hospitality network. The Big Bay Cafe position is based in Hong Kong and supports the daily operation of the hotel’s dining service.
Hong Kong is a dynamic coastal city with strong opportunities in hotels, restaurants, retail, finance, technology and professional services. Its hospitality sector is international, fast-paced and supported by visitors from across Asia. Cantonese is widely spoken, while English is commonly used in hotels and business environments; Mandarin is also valuable. Life combines dense urban neighborhoods, excellent public transport, diverse food, shopping and nightlife with beaches, hiking trails and outlying islands. Accommodation can be expensive, so many newcomers share apartments or live in districts connected by the MTR. Foreign workers generally need an approved employment visa sponsored by their employer before starting work. Applicants should confirm salary, accommodation, medical coverage, working hours and visa arrangements directly with the company. Hong Kong offers an energetic lifestyle, but work can involve long shifts and limited living space.
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