The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking and serving food and beverage orders, explaining menu items, maintaining table presentation, processing requests, and providing attentive service in line with Shangri-La standards. Candidates should have relevant experience in a hotel or quality restaurant, good communication skills in English and Cantonese, a pleasant service attitude, and the ability to work efficiently under pressure. Knowledge of Chinese cuisine and Mandarin is an advantage. The role requires flexibility for shifts, weekends, and public holidays, along with a well-groomed appearance, teamwork, reliability, and strong attention to detail.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for Asian-inspired service, elegant accommodation, and a strong focus on guest experience. The group operates hotels, resorts, and restaurants across Asia, the Middle East, Europe, North America, and other international markets. Its properties offer career opportunities in rooms, food and beverage, culinary operations, wellness, events, and corporate functions. Shangri-La places emphasis on genuine hospitality, professional development, cultural awareness, and service excellence. Hung Tong is associated with the group’s Chinese dining operations in Hong Kong, where staff are expected to deliver polished, attentive service in a refined restaurant environment. Employees may receive benefits such as staff meals, training, preferential hotel rates, and opportunities for internal progression, depending on the property and employment terms.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Hospitality jobs are concentrated in Hong Kong Island, Kowloon, Lantau, and the New Territories, with strong demand for staff who speak Cantonese, English, and preferably Mandarin. The culture is fast-paced, respectful, and highly service-oriented, combining Chinese traditions with an international outlook. Lifestyle options range from busy urban neighborhoods and excellent public transport to hiking trails, beaches, islands, and waterfront areas. Rent can be expensive, so many workers share accommodation or live farther from central districts. Foreign employees generally need an employer-sponsored work visa before starting employment; requirements include a confirmed job, suitable qualifications or experience, and proof that the role cannot readily be filled locally. New arrivals should arrange housing, insurance, banking, and an identity card after arrival.
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