The role supports the hotel’s human resources function, including recruitment, onboarding, employee relations, training coordination, performance management, HR administration, and compliance with Indonesian labor regulations. Candidates should have a degree or diploma in human resources, business administration, or a related field, with relevant experience in hospitality HR. Strong communication, organization, discretion, problem-solving, and interpersonal skills are expected. Experience in a luxury hotel or international company, familiarity with HR systems, and knowledge of Indonesian employment law would be advantageous. The successful candidate should be approachable, service-minded, culturally aware, and able to work effectively with employees and department leaders in a fast-paced environment.
Shangri-La Hotels and Resorts is a leading luxury hospitality group originating from Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international markets. The company is known for personalized service, Asian-inspired hospitality, and high standards in accommodation, dining, events, and wellness. Its Indonesian operations serve business and leisure travelers through premium city hotels and resort properties. Shangri-La places strong emphasis on guest satisfaction, employee development, teamwork, and professional service culture. Human resources teams typically support recruitment, training, employee engagement, labor compliance, and the development of colleagues across hotel departments. Benefits and compensation can vary by property, seniority, experience, and whether accommodation, meals, transport, or service-related benefits are included.
Indonesia offers diverse opportunities in hospitality, tourism, business services, education, technology, and international companies. Bali is popular with expatriates and tourism professionals, while Jakarta provides broader corporate and hotel careers; Lombok, Batam, and other islands offer resort, marine, and industrial opportunities. Local culture values respect, community, modesty, and religious diversity, with Muslim, Hindu, Christian, and other traditions represented. Lifestyle ranges from busy urban living to relaxed beach and island communities, although traffic, humidity, and seasonal tourism can affect daily life. Foreign employees generally need employer sponsorship and an appropriate work and stay permit, commonly arranged through the company; working on a tourist visa is not permitted. Before relocating, confirm salary, accommodation, healthcare, tax, contract terms, and permit responsibilities. Learn basic Indonesian, respect local customs and dress expectations, and budget for transport, housing, insurance, and periodic travel between islands.
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