The Director of Business Development will lead commercial strategy, sales growth, and market development for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree or diploma in hospitality, business, marketing, or a related field, together with substantial experience in hotel sales, business development, corporate accounts, leisure travel, or resort operations. Strong knowledge of Malaysian and international markets, an established industry network, negotiation skills, and the ability to manage teams and budgets are expected. The successful candidate should be commercially driven, customer focused, confident presenting to senior stakeholders, and capable of creating partnerships that increase occupancy, revenue, events, and overall resort performance.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, and a portfolio that includes luxury city hotels, island resorts, and family-oriented properties. In Malaysia, Shangri-La operates several recognised hotels and resorts, including Rasa Sayang Resort and Golden Sands Resort in Penang. The company offers opportunities across hotel operations, sales, food and beverage, finance, engineering, wellness, and guest services. Its culture places strong emphasis on professionalism, personalised service, teamwork, employee development, and delivering memorable experiences for leisure and business travellers.
Penang is Malaysia’s best-known cultural island destination, combining historic George Town, beaches, resorts, food markets, and a lively expatriate community. Hospitality, tourism, sales, food and beverage, events, wellness, and property-related roles offer the strongest employment opportunities, particularly in Batu Ferringhi and George Town. Local culture blends Malay, Chinese, Indian, and international influences, with festivals, temples, heritage buildings, and famous street food shaping daily life. Living costs are generally lower than Kuala Lumpur, although beachfront housing can be expensive. Malaysia offers a relaxed tropical lifestyle, reliable services, international schools, hospitals, and good air connections. Foreign professionals normally require an Employment Pass sponsored by their employer; the company manages approval through Malaysian immigration authorities. Candidates should confirm salary, housing, medical coverage, tax treatment, dependent permits, and relocation assistance before accepting an offer.
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