The Service Associate - Finance Risk Control supports financial controls, audit preparation, transaction reviews, cash handling checks, reconciliation, documentation and compliance with Shangri-La policies. Candidates should have a diploma or degree in Finance, Accounting, Business or a related field, with relevant hotel or finance experience preferred. Good numerical ability, attention to detail, integrity, confidentiality and basic knowledge of accounting systems are expected. The role requires accurate work, timely reporting, effective communication with operational departments and the confidence to identify and escalate irregularities. Familiarity with Microsoft Office and willingness to work in a hospitality environment are advantageous.
Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for Asian-inspired hospitality, high service standards and its core philosophy of genuine care for guests and colleagues. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders Hotels. In Malaysia, Shangri-La properties operate in major cities and resort destinations, offering accommodation, restaurants, meetings, wellness facilities and leisure experiences. Employees typically work in multicultural teams and receive exposure to international hotel operations, structured procedures and guest-focused service. Finance risk-control roles help protect company assets, maintain accurate records and support compliance across hotel departments.
Malaysia offers opportunities in finance, hospitality, tourism, technology, engineering, healthcare and retail. Major employment centres include Kuala Lumpur, Penang, Johor Bahru, Kota Kinabalu and Kuching, while Langkawi, Penang Island, Redang and Sabah’s islands provide resort-focused work. The culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions; English is widely used in business, alongside Malay and other languages. Lifestyle ranges from modern city living to relaxed coastal communities, with generally affordable food and transport, although central Kuala Lumpur and popular islands cost more. Foreign workers usually need an employer-sponsored employment pass or sector-specific work permit, and should not begin work on a tourist visa. Relocation involves arranging accommodation, banking, healthcare coverage and local registration. Check current Malaysian immigration rules and employer requirements before accepting an offer.
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