The Service Leader – Procurement (Non-Food) manages the sourcing and purchasing of non-food goods, including operating supplies, equipment, guest amenities, uniforms, and other hotel requirements. The role typically requires a degree in procurement, supply chain, business, hospitality, or a related field, along with experience in hotel purchasing or a similar procurement environment. Strong negotiation, supplier-management, inventory-control, cost-analysis, and communication skills are expected. The successful candidate should be organized, commercially aware, ethical, and comfortable working with multiple departments. Familiarity with purchasing systems, Philippine suppliers, product specifications, budgets, and quality standards is advantageous. The candidate is expected to support efficient operations while maintaining Shangri-La’s service, compliance, and sustainability standards.
Shangri-La is a leading luxury hospitality group founded in Asia and recognized for its hotels, resorts, and distinctive service culture. The company operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Its Philippine properties are known for upscale accommodation, restaurants, events, wellness facilities, and business services. Shangri-La places strong emphasis on genuine hospitality, professional development, responsible business practices, and creating memorable experiences for guests. Employees generally work in structured, multicultural environments where teamwork, attention to detail, integrity, and consistent service standards are highly valued. A procurement leader supports this operation by ensuring that non-food supplies are sourced reliably, competitively, and in line with the hotel’s quality and financial requirements.
The Philippines offers hospitality, procurement, tourism, finance, technology, and customer-service opportunities, particularly in Manila, Cebu, Boracay, Palawan, and other resort destinations. Life varies by island: Manila is fast-paced and career-focused, Cebu combines urban convenience with beaches, while Palawan and Boracay offer a slower resort lifestyle. Filipino culture is warm, family-oriented, social, and strongly influenced by food, festivals, music, and English-language communication. Living costs are generally lower than in many Western countries, although central Manila and major resort areas can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants should confirm local employment and tax requirements. Relocating often involves arranging accommodation, health insurance, transportation, banking, and documentation before arrival. Weather is tropical, with a dry season and a rainy season, and island travel may be affected by storms.
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