The Service Leader – Procurement will oversee cluster-wide purchasing activities for Shangri-La properties in Malaysia. Responsibilities typically include supplier sourcing, contract negotiation, purchase planning, cost control, vendor performance management, compliance, and collaboration with finance, kitchens, engineering, and hotel operations. Candidates are expected to have a diploma or degree in procurement, supply chain, hospitality management, or a related field, together with several years of purchasing experience, preferably in luxury hotels or a multi-property environment. Strong negotiation, analytical, communication, leadership, and problem-solving skills are required. Familiarity with procurement systems, Malaysian suppliers, and hospitality standards would be advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The brand is known for personalised service, Asian-inspired hospitality, refined accommodation, and extensive food and beverage facilities. Its Malaysian properties serve business and leisure travellers in major destinations and typically include restaurants, meeting facilities, spas, pools, and event services. Shangri-La places strong emphasis on guest satisfaction, operational standards, employee development, sustainability, and long-term supplier relationships. A cluster procurement role supports several properties, helping standardise purchasing, improve value, maintain quality, and strengthen commercial controls across the group.
Malaysia offers opportunities in hospitality, procurement, tourism, technology, manufacturing, healthcare, and shared services. Major employment centres include Kuala Lumpur, Penang, Johor, Sabah, and Sarawak; island destinations such as Langkawi, Penang, and parts of Sabah provide strong tourism and resort opportunities. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences, and English is widely used in business and hotels. Lifestyle ranges from busy city living to relaxed coastal communities, with generally affordable food, transport, and accommodation compared with many global cities. Foreign professionals normally need employer sponsorship and an approved Employment Pass before working; requirements depend on salary, qualifications, nationality, and role. Candidates should confirm visa rules with the employer and Malaysian authorities. Relocation planning should cover housing, healthcare, transport, insurance, banking, and dependent passes.
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