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Business Development Manager - MICE

United Arab Emirates Shangri-La AED 12,000–18,000 per month, usually with incentives and hotel benefits*
Job Description

The Business Development Manager – MICE is expected to grow Shangri-La’s meetings, incentives, conferences and events business in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, tourism, business or a related field, along with several years of hotel sales or MICE experience. The candidate should have strong knowledge of the UAE corporate and events market, an established client network, excellent communication and negotiation skills, and confidence presenting proposals. Responsibilities include identifying new accounts, managing key clients, preparing quotations, coordinating with hotel departments, achieving revenue targets and representing the property at trade shows and industry events. A proactive, commercially minded approach and willingness to travel locally are important.

Company Info

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and resorts, and strong focus on guest care. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Its hotels commonly provide accommodation, restaurants, conference facilities, spas and leisure services for both business and leisure travellers. Shangri-La places emphasis on personalised service, cultural understanding, employee development and long-term relationships with guests and corporate partners. In the United Arab Emirates, the company is known for upscale properties serving the Dubai and Abu Dhabi markets, making business development roles particularly focused on corporate accounts, luxury travel, weddings, conferences and incentive groups.

Destination Guide

The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the widest range of hospitality, tourism, events and business opportunities. The country combines modern city life, beaches, desert landscapes, shopping, international dining and a multicultural population. Workplaces are generally professional and diverse, while local culture values hospitality, family, modesty and respect for Islamic traditions. Salaries are commonly tax-free, although living costs—especially in Dubai and Abu Dhabi—can be high. Employers usually sponsor an employment visa, arrange medical testing and support Emirates ID and residency procedures. Candidates should confirm whether accommodation, transport, insurance and flights are included. Relocation is straightforward with an employment offer, but dependants require additional sponsorship and documentation. Public transport is strong in major cities, while a driving licence is useful for wider travel.

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