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Service Associate - Engineering (FCS/OHSAS))

Philippines Shangri-La PHP 18,000–PHP 28,000 per month, potentially plus service charge, meals, uniform, and other hotel benefits*
Job Description

The Service Associate – Engineering supports the hotel’s Engineering and Facilities team by carrying out preventive maintenance, repairs, inspections, and daily checks of electrical, mechanical, plumbing, air-conditioning, and building systems. Candidates should have relevant technical training or vocational certification, practical maintenance experience, and a sound understanding of hotel engineering standards. Knowledge of FCS and OHSAS procedures, workplace safety, and basic documentation is advantageous. The successful candidate is expected to respond promptly to maintenance requests, follow safety and environmental policies, work well with colleagues and other departments, and maintain professional service standards for guests and staff. Shift work, weekends, and public holidays may be required.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized Asian-inspired hospitality, high service standards, and comprehensive guest facilities. In the Philippines, Shangri-La operates well-established hotels and resorts, including properties in Manila, Cebu, and Boracay. The company employs professionals across hotel operations, engineering, food and beverage, housekeeping, finance, sales, and guest services. Shangri-La generally emphasizes teamwork, employee development, safety, sustainability, and consistent guest care. An Engineering Service Associate contributes behind the scenes by helping keep facilities safe, comfortable, reliable, and operational for guests, colleagues, and hotel activities.

Destination Guide

The Philippines offers hospitality and engineering opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other tourism centers. Resort and hotel jobs commonly include engineering, maintenance, food and beverage, housekeeping, front office, and guest activities. Filipino culture is generally welcoming, family-oriented, community-minded, and respectful, with English widely used in workplaces. Lifestyle varies from busy metropolitan living to relaxed coastal communities; transport, housing costs, and convenience differ considerably by island. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment and government documentation. New employees should confirm accommodation, service-charge policies, transportation, medical coverage, and working hours before relocating. Major islands have airports and improving connectivity, but travel can be affected by weather. Candidates should budget for rent, utilities, food, and inter-island travel, and check official Philippine immigration and labor requirements before making arrangements.