The Sales Executive is expected to promote Shangri-La’s hotel services, develop and maintain relationships with corporate clients, travel agencies, event organisers and other business partners, and achieve agreed revenue targets. Requirements typically include a diploma or degree in hospitality, business or a related field, previous hotel sales or customer-facing experience, strong communication and negotiation skills, and confidence using English and common office systems. Cantonese and Mandarin are valuable in Hong Kong. The successful candidate should be target-driven, well organised, professional, service-minded and comfortable attending client meetings, networking events and sales calls.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and resorts, and strong emphasis on genuine care for guests. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La hotels serve leisure travellers, business guests, groups and events, offering accommodation, restaurants, wellness facilities and conference services. Employees typically work in a multicultural environment with opportunities for hospitality training, internal mobility and international career development. In Hong Kong, the company is associated with premium properties and high service standards, so sales employees are expected to build lasting commercial relationships while representing the brand with discretion, warmth and professionalism.
Hong Kong is a busy international city made up of Hong Kong Island, Kowloon and the New Territories, connected by an excellent MTR, bus and ferry network. Hospitality, tourism, retail, finance, technology and professional services provide varied employment opportunities, although competition and living costs are high. The culture blends Cantonese traditions with international influences; dining, festivals, hiking, beaches and a lively arts scene are central to local life. Housing is expensive, so many newcomers share apartments or live farther from the main business districts. Foreign nationals normally need an employment visa sponsored by a Hong Kong employer, and the role must meet relevant qualification and salary requirements. Employers commonly provide guidance with documentation, while applicants should confirm visa terms before relocating. Cantonese is useful for daily life, while English is widely used in business and hotels.
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