The Team Leader, Shophouse is expected to supervise daily restaurant operations, coordinate service staff, welcome guests, manage seating and orders, resolve complaints, and maintain Shangri-La service standards. Candidates should have prior experience in restaurant or hotel operations, good knowledge of food and beverage service, strong communication skills, and the ability to lead a team in a busy environment. Attention to detail, a guest-focused attitude, professional presentation, flexibility for shifts, weekends and public holidays, and basic computer skills are expected. Food hygiene knowledge and experience with point-of-sale systems would be advantageous.
Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Asia and headquartered in Hong Kong. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La is known for its warm Asian hospitality, premium accommodation, restaurants, wellness facilities and carefully personalised guest service. Shangri-La Singapore is a luxury city resort set within extensive tropical gardens near Orchard Road. It offers accommodation, dining, meetings, events, wellness and leisure facilities for both business and leisure travellers. Employees typically work in a multicultural environment with structured service standards, training opportunities and career paths across hotel departments and international properties.
Singapore is a compact, highly developed island city with opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare and logistics. Its culture is multicultural, with Chinese, Malay, Indian and international influences reflected in food, festivals and daily life. Public transport is efficient, and most areas are easy to reach by MRT and bus. Housing can be expensive, particularly near central districts, while food courts and public services are generally convenient and reliable. Hospitality roles commonly involve rotating shifts, weekends and public holidays. Foreign candidates usually require a valid work pass, such as an Employment Pass, S Pass or Work Permit, with the employer handling the application. New arrivals should budget for accommodation, transport, healthcare and deposits, and verify employment terms before relocating.
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