The Assistant HR Manager or HR Supervisor supports daily human-resources operations, including recruitment, onboarding, employee relations, training coordination, attendance and payroll administration, policy implementation, and compliance with Indonesian employment regulations. Candidates should have a degree or diploma in human resources, business administration, or a related field, together with hotel or hospitality experience. Strong communication, organization, confidentiality, problem-solving, and labor-law knowledge are expected. Experience with HR information systems and the ability to work with multicultural teams are advantageous. The successful candidate should be service-oriented, approachable, discreet, and capable of supporting both employees and management in a fast-paced resort environment.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for warm Asian hospitality, high service standards, and premium guest experiences. Shangri-La properties typically offer accommodation, restaurants, wellness facilities, meetings and events, and recreational services. In Indonesia, the group has operated prominent city hotels and resort properties, employing local and international colleagues across guest services, food and beverage, culinary, engineering, finance, and human resources. The company generally emphasizes employee development, cultural awareness, professional service, teamwork, and compliance with corporate and local employment standards. Benefits may include meals, uniforms, insurance, training, service incentives, and staff accommodation, depending on the property and employment contract.
Indonesia offers varied hospitality opportunities across Bali, Java, Lombok, Batam, and destinations such as the Gili Islands, Komodo, and Raja Ampat. Bali has the largest international resort market, while Jakarta and Surabaya provide more corporate hotel roles. The culture is diverse, friendly, and community-oriented; modest dress and respect for religious customs are important. Lifestyle ranges from busy city living to relaxed beach or nature-based communities, although traffic, humidity, and seasonal tourism should be considered. Foreign nationals normally require employer sponsorship and an appropriate work permit and residence visa; working on a tourist visa is not permitted. Employers often assist with documentation, medical checks, and relocation, but candidates should confirm housing, insurance, flights, tax, and permit responsibilities before accepting an offer. Indonesian language skills are useful, while English is commonly required in international hotels.
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