The Service Manager-Engineering (Duty Engineer) is responsible for supervising daily engineering operations, maintaining hotel facilities, and ensuring reliable operation of electrical, mechanical, plumbing, HVAC, fire protection, and other building systems. Candidates are generally expected to have a diploma or certificate in electrical, mechanical, or building services engineering, relevant hotel or facilities experience, and strong troubleshooting skills. The role requires leadership, preventive-maintenance planning, contractor coordination, safety awareness, accurate reporting, and the ability to respond quickly to breakdowns and emergencies. Flexibility for shifts, weekends, public holidays, and on-call duty is normally required. Knowledge of Malaysian safety regulations and hospitality operations would be advantageous.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, and other international markets. Its properties are known for attentive service, high-quality accommodation, dining, wellness facilities, and strong guest-focused standards. In Malaysia, Shangri-La has operated several prominent city and resort properties, offering roles in engineering, operations, food and beverage, housekeeping, finance, and management. The group typically provides structured procedures, professional development opportunities, staff benefits, and an international working environment. Engineering employees support the safe, efficient, and comfortable operation of guest rooms, public areas, kitchens, plant rooms, and hotel infrastructure while meeting Shangri-La’s service and maintenance standards.
Malaysia offers opportunities in hotel engineering, facilities management, construction, tourism, technology, healthcare, and retail. Popular island destinations include Langkawi, Penang, Tioman, Perhentian, and parts of Sabah, while Kuala Lumpur and Johor provide broader career options. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in hotels and business. Lifestyle varies from busy urban living to relaxed coastal communities, with affordable food, tropical weather, and generally moderate living costs. Foreign employees normally need an employment pass sponsored by the hiring company, and approval must be obtained before starting work. Applicants should confirm salary, accommodation, transport, medical cover, and relocation assistance. Island postings may offer resort benefits but can involve limited transport, seasonal workloads, and fewer services than major cities.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...