The Director of Business Development will lead commercial strategy and revenue-generating initiatives for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree or diploma in hotel management, business, marketing, or a related field, together with substantial senior-level experience in hotel sales, business development, tourism, or hospitality marketing. Strong knowledge of leisure, corporate, MICE, wholesale, and international source markets is expected. The successful candidate should be commercially minded, well connected, and confident negotiating with travel partners and major accounts. The role also requires leadership, excellent communication, analytical ability, market awareness, and the flexibility to work with cross-functional teams to achieve occupancy, revenue, and brand objectives.
Shangri-La Hotels and Resorts is a major Asian luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is recognised for warm Asian hospitality, premium accommodation, strong service standards, and well-established food, wellness, and leisure offerings. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located along Batu Feringgi beach. Rasa Sayang focuses on upscale and luxury travellers, while Golden Sands is particularly popular with families and leisure guests. Together, the resorts serve international visitors, local holidaymakers, corporate clients, weddings, and meetings. Shangri-La generally offers structured career development, international brand exposure, and employee benefits, although specific compensation and conditions vary by property and position.
Penang is a Malaysian island connected to the mainland by bridges and is one of the country’s strongest tourism and hospitality destinations. Jobs are available in luxury hotels, restaurants, events, travel agencies, retail, healthcare, education, technology, and shared services, with Batu Feringgi and George Town offering many opportunities. The island blends Malay, Chinese, Indian, and colonial influences, reflected in its festivals, temples, mosques, architecture, and celebrated street food. Lifestyle is relatively relaxed, with beaches, heritage streets, cafés, shopping, and affordable local dining, although traffic can be busy. International hires normally need an employment pass sponsored by the employer; approval is handled through Malaysian immigration and relevant authorities, so employees should not begin work on a tourist entry. Relocation costs are moderate compared with Kuala Lumpur, and expats commonly rent apartments near Tanjung Bungah, Batu Feringgi, or George Town. Malaysia’s tropical climate is hot and humid year-round, with heavier rain during monsoon periods.
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